Frequently Asked Questions about the BNV Wine Pass | Beyond Napa Valley

Frequently Asked Questions about the BNV Wine Pass

We understand that Raro Pass can be a new thing for you. That's why we wanted to break down how it works and more.

Let's Start with the basics: What exactly is the BNV Wine Pass?

BNV Wine Pass is a digital pass that lives on your phone. It's your gateway to discounts with select wineries.

After you purchase the pass, you'll install it into your digital wallet.

From there, all you have to do is show your pass on your phone to any of the wineries on our list.

Each discount is per person. One pass doesn't extend the discounts to your entire group. Everyone in your party will need to have a BNV Wine Pass.

Does everyone in my group need a BNV Wine Pass?

Yes. The pass discounts are per pass holder. Everyone in your group will need to have their own BNV Wine Pass for everyone to receive the discount. The good news is one person in your group can store multiple or all of the passes on one device.

Can I put more then one pass in my phone?

Yes. That's the best part of the BNV Wine Pass. You can put all or just some of the passes in your digital wallet. Simply download some or all of them to your phone.

So how much can I save with this pass?

Within a week, you can easily save $200-$400, if not more.

How does the BNV Wine Pass work?

After purchasing BNV Wine Pass, simply download it to your phone's digital wallet (Google or Apple). After that, simply show BNV Wine Pass to the participating business. It's that easy. If you don't have the wallet installed, you can download either one, for iPhone or Android, below.

Download the Google Wallet (for free) here.
Download the Apple Wallet (for free) here.

Should I buy the BNV Wine Pass in advance?

Yes. You'll need to show proof if you want to book reservations in advance.

Can my BNV Wine Pass be used more than once with a business?

Yes! Come back when you want to wine taste at that winery again.

Can I book a reservation in advance with a BNV Wine Pass?

Yes. Contact the winery directly to receive the discount. You may be asked to provide proof beforehand (a screen shot suffices) and that you will arrive to the winery with your BNV Wine Pass on you.

Is the BNV Wine Pass offer available in conjunction with reserve tastings?

No. By default, the pass is only availale on standard tastings.

Do you offer refunds?

Please note that there are no refunds by default for BNV Wine Pass. By downloading, you acknowledge that you are able to download BNV Wine Pass to your mobile device successfully. We unfortunately can't provide technical support to your personal device.

That being said, if you are unable to install or use the pass functionally, please contact us and we can issue refunds on a case-by-case basis.